FAQ
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- Is towing rough for my car?
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No, not at all. It’s rather the opposite. As a car is lifted by the tires, it rides upon your own suspension. Moreover, the suspension of the tow truck absorbs most bumps.
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- As vehicles come in various makes and models, how does your company remember the towing procedure of each vehicle?
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Every manufacturer sets up towing guidelines and these guidelines are compiled into an annual publication by different companies. This annual publication serves as the standard equipment for tow truck drivers of present days.
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- Have your tow truck drivers undergone any special training?
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Yes. In the beginning, our drivers are provided with several days of an intensive specialized training. Then, they work on the job under the supervision of an experienced driver until they are equipped with adequate skills to perform each aspect of the job competently. Our drivers are then tested for their skills. They also need to attend training refresher courses annually to learn new techniques and brush-up their skills.
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- Are your tow truck drivers required to have a special license?
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No. Our drivers don’t require to have a special license for light duty towing trucks. But we need our drivers to hold a clean and flawless driving record. We also require them to attend defensive driving classes annually.
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- Do you tow motorcycles?
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Yes, our professionals have the necessary skills and experience to tow motorcycles. We carry with us all the necessary equipment for towing motorcycles without any damage.
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- If my car is lowered, can you still tow it?
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Yes, most of the lowered cars can be towed safely using any conventional tow truck.
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